Grow support.
Simplify giving.
From the doorstep to the data file. Follow a live pledge through Donor First, payments and the Fundraising Portal, and see every feature that touches it.
Everything behind the sign-up, under one roof.
Ten years of F2F technology, built and run in-house. Tap any part of the diagram to see where it fits.
Built for the device. Not the browser.
Donor First is a native iPad app, not a web form. That is what makes it secure in the field, and it is what lets us build features a browser-based platform cannot.
Same doorstep. Very different tool.
Switch between the Donor First app and a typical web form to see what changes.
Secure by design, not as an add-on.
Every pledge is protected from the moment it is captured on the doorstep to the moment it lands in your systems.
Payments are handled to PCI DSS 4.0, at the highest level of accreditation, backed by quarterly external security scans.
Client exports can be PGP encrypted and delivered by secure transfer, or sent straight into your CRM by API.
AI audio verification runs on our own private model deployments. Donor recordings are never used to train AI models.
Our own team in the UK and Ireland builds, runs and supports the platform, and individual records are deleted within 3 working days of a request.
Works offline
No signal on the high street? Sign-ups are captured on the iPad and sync when the connection returns.
Encrypted on the device
Donor data is encrypted at rest on the iPad, not left sitting in a browser.
Hardware a browser can’t reach
Microphone, camera and GPS power AI audio verification, licence and card scanning, and location controls.
The right fundraiser, in the right place, ready to go.
Before a single pledge is taken, Donor First checks the fundraiser too. Tap through a fundraiser’s day.
Built for fundraisers, trusted by donors.
This is the real Donor First journey, shown on our Yellow Tree demo build. Tap through each screen.
Every screen in the charity’s colours.
Headers, buttons and highlights are built in each charity’s colours, alongside bespoke pitch cards, thank-you media and a closing rehash screen that shows donors what their gift will do. Pick a colour and watch this real Donor First screen change.
The donor hears from you before the fundraiser walks away.
As soon as the donor signs, Donor First sends a custom welcome by email, SMS or WhatsApp, with the mandate to follow. Email templates carry the charity’s branding. Trust is built on the spot, and our sender trust scores stay consistently high across vendor platforms.
Every pledge checked before the fundraiser walks away.
Donor details are checked as they are entered, so problems are caught at the point of sign-up, not weeks later.
Payments built in, not bolted on.
Bank, debit and card payments run straight from the Donor First journey into the charity’s provider, with full API integration across the providers our clients use.
PCI DSS 4.0.1 Level 1
The highest level of PCI compliance, covering every payment taken through Donor First.
Built on industry-leading cloud services, including Microsoft Azure Storage and AWS payment infrastructure, for the secure handling of sensitive data.
Integrated payment providers
A selection of the providers we integrate withThe Fundraising Portal is your campaign command centre.
Real-time insights and reporting for smarter, faster fundraising. From leadership teams to MCs and clients, the Portal puts the right information in the right hands to streamline campaign set-up, execution and management.
Access for all levels
Tailored views for management, MCs and clients, so everyone sees the data that matters to them.
Custom dashboards and goal tracking
Highlight the KPIs that drive your success, track progress against targets and share insights with stakeholders.
Real-time data and reporting
Monitor outcomes as they happen, drill into detail, compare with historical data and respond quickly.
Inside the Portal
Your data, in your systems, the way you need it.
From custom, client-specific exports to automated schedules with encryption and API integration, the right data reaches the right people at the right time. Pick a type of data to follow its route.
Every function, in one place.
Pick a function to see what it does and where it sits in the app and the Portal.
Telephony on the same platform as your field data.
Two-way calling for welcome calls, pledge verification, donor support and cancellations, with every call connected to the pledge it belongs to.
Two-way calling
Welcome calls, verification, support and cancellations through one integrated system.
Verification interface
Agents see the pledge, speak to the donor and record updates in one purpose-built screen.
Dynamic scripting
Scripts adapt to each call, keeping conversations consistent and compliant.
Performance analytics
Deep insight into agent performance for continuous improvement.
Bespoke commercial campaigns, built for targeted acquisition.
Donor First creates fully customised commercial campaigns for business objectives beyond fundraising. They mirror the structure of a fundraising campaign, with enhanced functionality where needed, and performance is tracked through the Fundraising Portal.
Talk to us about commercialTailored campaigns
Built around each business’s acquisition goals, with the structure and controls of a fundraising campaign.
Custom acquisition dashboards
Lead volumes, engagement rates, conversion data and territory coverage in a single view.
Advanced scheduling
A custom calendar to assign surveyors, define territory boundaries and oversee attendance, with live updates.
Ten years in F2F. Proven in global markets.
Region-specific solutions with consistent quality and compliance, wherever your programme runs.
Trusted to work smarter, faster and with confidence.
Charities, lotteries and commercial partners.
A selection of the organisations we have worked with around the world.
See it working in your programme.
Tell us about your markets, agencies and volumes. We’ll walk you through Donor First, payments and the Fundraising Portal on a live demo built around how your programme runs.
- 1Tell us about your programme
Your markets, agencies, volumes and payment providers.
- 2We tailor the demo
Set up around how your campaigns run in the field.
- 3See it live, end to end
Donor First, payments and the Fundraising Portal, from doorstep to data file.
Loading the form… If it doesn’t appear, email amarley@yellowtreetechnology.com.